With each day that passes, employees are being asked to collaborate and interact more and more with people in other countries. With the workforce being dispersed more and more and off-shoring become the business model of choice, understanding cultural differences is quickly becoming an imperative. This webinar will provide valuable people skills to help you compete in a global economy that demands mental flexibility and cultural awareness. You can use protocol and person diplomacy to tip the scales in your favor and establish strong personal relationships no matter where and how you conduct business. On the other hand, a seemingly innocent faux pas can result in strained relations and lost business. Ignorance of local customs is simply not an acceptable excuse. Guidelines for Cross-Cultural Communication, International Business Etiquette 101, and International Travel Tips will all be presented.